Frequently Asked Questions

Frequently Asked Questions

Are there discounts on items?

Yes! Bulk Discounts: Get 5% off on orders over $200 and 10% off on orders over $1,000.

Loyalty Rewards: Repeat customers enjoy exclusive discounts on all future orders.

Referral Program: Earn a one-time discount when you refer a friend.

Seasonal Promotions: Subscribe to our email list to receive special seasonal discounts. Contact us for more on this.

What is the estimated Shipping times?

Once you place an order, we will process it within 1-4 days, depending on the day of the week and time of purchase.

Our global shipping duration is 10-15 days. However, please note that external factors may occasionally affect delivery times, causing your order to arrive earlier or later than the stipulated days.

How do I track my order?

As soon as your order is shipped, you will receive a confirmation email
containing a tracking number allowing you to easily locate your product directly from our website at any time (link to tracking page).

Please note that while the majority of our shipping companies provide a tracking service, we cannot guarantee it in all cases.

How do I choose the right product size?

To choose the right size for you, refer to the product size chart. If unsure about the size, we always recommend picking one size up. Please ensure you do this so to avoid any inconvenience.

What is your Return policy?

To find out more about returns, Click here.